ROLO Dispatch Operations Training • Lesson 13
Lesson 13: Barcode Manager & Streamlining Order Status Updates
Learn how dispatch uses Barcode Manager to improve scanning workflows, update statuses faster, and maintain accurate operational visibility.
Barcode Manager helps ROLO process high-volume deliveries faster while maintaining accurate tracking and status visibility.
Why This Matters
Accurate barcode scanning improves delivery tracking, reduces manual work, minimizes errors, and helps dispatch maintain real-time operational visibility.
Scan Correctly → Update Faster → Improve Visibility → Reduce Errors
Watch This Example: Streamlining Order Status with Barcode Manager
Watch this walkthrough showing how Barcode Manager is used inside Xcelerator to improve scanning and operational status workflows.
Step 1: Open Barcode Manager
Navigate to Barcode Manager inside Xcelerator.
Navigation → Operations → Barcode Manager
- Review active scanning activity
- Access barcode-related workflows
- Monitor package scan updates
- Support operational visibility
Step 2: Search for Orders or Packages
Locate orders using tracking information or barcode data.
- Search by barcode
- Search by OrderTrackingId
- Review scan history
- Confirm package activity
- Identify missing or delayed scans
Important:
If package scans are missing or incorrect, dispatch visibility becomes unreliable and customer updates may be inaccurate.
If package scans are missing or incorrect, dispatch visibility becomes unreliable and customer updates may be inaccurate.
Step 3: Update Statuses Efficiently
Barcode Manager helps streamline operational updates and scanning workflows.
- Process scans faster
- Reduce repetitive manual updates
- Improve package tracking visibility
- Support real-time dispatch awareness
- Maintain cleaner operational records
Step 4: Verify Scanning Accuracy
- Confirm scans match the correct package
- Review status consistency
- Check for duplicate scans
- Identify missing activity
- Ensure records are complete
Step 5: Support Dispatch Operations
Barcode workflows directly affect dispatch efficiency and customer communication.
- Help dispatch monitor delivery movement
- Improve customer update accuracy
- Reduce package confusion
- Support issue resolution faster
- Improve operational accountability
Operational Best Practices
- Keep scans accurate and consistent
- Review missing scan activity quickly
- Maintain clean tracking records
- Investigate unusual scan behavior
- Use Barcode Manager proactively during operations
Common Mistakes
- Ignoring missing scans
- Updating statuses without verification
- Failing to review scan history
- Allowing duplicate or incorrect scans
- Waiting until customers report issues
Do It Now: Open Barcode Manager, search for one recent order, and review its scan history and status activity.
Success Check
You should now be able to:
- Open and navigate Barcode Manager
- Search orders and barcode activity
- Review scan history accurately
- Support operational status visibility
- Identify scanning issues before they grow
Clean scanning workflows create stronger visibility, fewer delivery problems, and better operational control.
Continue to Lesson 14 →