ROLO Dispatch Operations Training • Lesson 12
Lesson 12: Filtering Orders by Toll / Route Area
Learn how dispatch filters orders to organize routes faster and improve operational visibility.
Filtering orders correctly helps dispatch group work faster, reduce confusion, and build cleaner routes.
Why This Matters
Dispatch cannot efficiently manage high delivery volume without filtering and organizing orders correctly. Filters help isolate work by area, route, toll region, and operational need.
Filter Orders → Organize Routes → Reduce Chaos → Improve Dispatch Speed
Watch This Example: Filtering Orders by Toll
Watch this walkthrough showing how dispatch filters scheduled orders by toll and route area inside Xcelerator.
Step 1: Open the Order View
Start by opening the order management or scheduled orders screen.
- Review active orders
- Review scheduled work
- Identify route grouping needs
- Prepare to filter by operational area
Step 2: Apply Toll or Area Filters
Use filters to isolate deliveries by route region or toll grouping.
- Filter by toll area
- Group orders geographically
- Reduce cross-area routing
- Prepare cleaner driver assignments
- Improve dispatch visibility
Important:
Good filtering reduces unnecessary driving, improves route structure, and supports on-time delivery performance.
Good filtering reduces unnecessary driving, improves route structure, and supports on-time delivery performance.
Step 3: Review Filtered Results
- Check delivery density
- Identify overloaded areas
- Spot route balancing opportunities
- Review special delivery requirements
- Prepare route assignments
Step 4: Build Cleaner Routes
Use the filtered results to support smarter dispatch decisions.
- Keep stops geographically tight
- Avoid unnecessary toll crossings
- Reduce route overlap
- Support faster route completion
- Improve driver efficiency
Operational Best Practices
- Filter before assigning routes
- Review route density daily
- Keep geographic logic consistent
- Reduce random dispatching
- Use filters proactively, not reactively
Common Mistakes
- Dispatching without filtering first
- Mixing unrelated delivery areas
- Ignoring toll or traffic logic
- Overlapping driver coverage
- Building routes manually without organization
Do It Now: Apply a toll or geographic filter and identify one route area that could be improved.
Success Check
You should now be able to:
- Filter orders by toll or area
- Organize deliveries geographically
- Build cleaner route groupings
- Reduce route overlap and confusion
- Improve dispatch planning speed
Strong filtering creates cleaner routes, faster dispatching, and smoother operations.
Continue to Lesson 13 →