ROLO Transport
Five Below Contractor Training
Lesson 1: Account Overview & Required Equipment
Understanding the Five Below Route
Purpose
This lesson introduces the Five Below final mile account and the basic requirements contractors must understand before servicing this route.
What This Route Is
- Retail final mile delivery
- Palletized store freight
- Scheduled store deliveries
- Strict delivery windows
- Professional store interaction required
Required Equipment
- 26ft box truck required
- Working liftgate required
- Pallet jack required
- Smartphone or scanning device required
- Truck must be clean, safe, and ready for palletized freight
Important: This route cannot be serviced without a 26ft box truck, liftgate, and pallet jack.
Contractor Expectations
- Arrive prepared
- Follow delivery instructions
- Communicate clearly with dispatch
- Represent ROLO professionally
- Protect the Five Below store relationship
ROLO Standard: Proper equipment, clear communication, and professional execution are required to service this account.