ROLO Contractor Onboarding Packet

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ROLO Contractor Onboarding Packet

Before Your First Day

This packet prepares you for your first day. Follow it exactly to avoid delays and ensure a smooth start.

1. Terminal Locations

Fort Lauderdale (Oakland Park)
4132 NW 10th Ave
Oakland Park, FL 33309

Terminal Manager: Miguel Class
miguel.class@rolotransport.com

West Palm Beach
1500 Florida Mango Rd
West Palm Beach, FL 33404

Terminal Manager: John Hubbert
561-320-2934 / 754-755-0308
john.hubbert@rolotransport.com

2. Key Contacts

Operations Leadership

Lisa Schifftner
Sr. Director of Operations
lisa.schifftner@rolotransport.com
747-755-0303

HR / Recruiting / Onboarding

recruiting@rolotransport.com

On arrival, check in with the Terminal Manager at your assigned location.

3. Before Your First Day

  • Install MobileTek
  • Have login credentials ready
  • Turn ON location services
  • Enable camera access
  • Bring a charged phone + charger
  • Save all contact information

4. Equipment & Requirements

  • Dolly (strongly recommended for success)
  • Phone charger
  • Phone mount (recommended)
  • Vehicle in working condition
  • Proper attire
Operating without a dolly will significantly reduce efficiency and performance.

5. Uniform & Fees

  • Uniform shirts: $20 per shirt (deducted)
  • HERE routing system: $5 monthly deduction

You must inform admin how many shirts you want so the order and deduction can be processed.

6. When You Arrive

  • Arrive on time or early
  • Check in with the Terminal Manager
  • Be ready to observe operations
Late or unprepared drivers may not be dispatched.

7. Your First Day (How It Works)

  1. Observe: Watch dispatch and load-out
  2. Set Up: Complete app setup and checklist
  3. Verify: Admin confirms readiness
  4. Test: Run overflow stops
  5. Assign: Route based on performance
Expect to observe first before receiving 1-on-1 help.

8. Delivery Workflow

Arrive → Scan → POD → Complete
  • Follow route sequence exactly
  • Scan all packages
  • Capture proof of delivery

9. Driver Expectations

  • Be responsive
  • Follow instructions
  • Communicate clearly
  • Move with urgency

10. Performance Bonus

  • $300 bonus after 90 days
  • 95% completion rate required
  • Consistent attendance required

Follow the system. Stay in sequence. Perform well and earn more.
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