Lesson 5: Load Vehicle & Receive Packages
Verify, scan, organize, and load packages correctly before leaving for deliveries.
Why This Matters
Loading and scanning packages correctly helps prevent missing deliveries, wrong packages, failed stops, customer complaints, and delivery disputes.
What Happens During Loading
- Packages are assigned to your route
- You scan packages into your possession
- You verify the correct packages are loaded
- You organize packages for delivery order
- You prepare the vehicle for efficient deliveries
Do not leave the warehouse until all assigned packages are scanned, verified, and organized correctly.
Do These Steps
- Review your assigned route.
- Locate packages assigned to your stops.
- Scan packages into MobileTek.
- Verify each scan is accepted successfully.
- Load packages into the vehicle carefully.
- Organize packages by stop order when possible.
- Verify possession before departure.
- Report missing or incorrect packages before leaving.
Watch This Example: Load Vehicle Scan
Watch this walkthrough showing how to scan and load packages into your vehicle before beginning the route.
Watch This Example: Receive Scan
Watch this walkthrough showing how drivers receive packages into MobileTek before delivery.
Watch This Example: Possession View
Watch this walkthrough explaining how to review packages currently in your possession.
Do It Now:
- Verify all assigned packages are scanned
- Confirm possession is accurate
- Organize packages by stop order
- Check for missing or damaged packages before leaving
Best Practices
- Keep early stops near the front of the vehicle
- Group packages by stop or area
- Verify package labels while loading
- Double-check multi-package stops
- Keep fragile packages secure
- Review possession before departure
Common Mistakes
- Leaving without scanning packages
- Loading the wrong packages
- Ignoring missing package alerts
- Failing to organize packages before leaving
- Not verifying possession before departure
- Mixing stops together randomly inside the vehicle
What Happens If You Don’t:
Incorrect loading or missing scans can create failed deliveries, missing packages, delivery disputes, customer complaints, route delays, and wasted drive time.
Success Check
You should now:
- Know how to receive packages into MobileTek
- Know how to load packages correctly
- Understand how to verify possession scans
- Know how to organize the vehicle efficiently
- Be ready to begin deliveries accurately
Need Help?
If packages are missing, scans fail, possession looks incorrect, or route packages appear wrong, contact dispatch before leaving the warehouse.