Lesson 4: Use the Route Map & Navigation

Follow the planned route correctly and use navigation the right way throughout the day.

Follow the stop order shown in MobileTek. Do not create your own route unless dispatch instructs otherwise.

Why This Matters

MobileTek organizes stops to reduce wasted drive time, avoid backtracking, improve delivery timing, and help drivers complete routes more efficiently.

Scheduled Orders → Route Map → Review Stop Order → Launch Navigation → Follow Route Sequence → Complete Stops in Order

Look at This

MobileTek route map view

Current Navigation System

ROLO currently uses the standard phone navigation system connected to MobileTek. Drivers may use:

Google Maps
Apple Maps
The phone’s default navigation app

Important:
Even when using your phone’s navigation app, you must still follow the stop order shown in MobileTek.

Future Upgrade: HERE Navigation

ROLO plans to upgrade to HERE Navigation inside MobileTek in the future. HERE is designed specifically for delivery operations and route management.

More delivery-focused navigation
Better stop-to-stop routing
Improved route guidance
Less manual app switching
Better route optimization
Cleaner delivery workflow integration

For now, continue using the standard navigation system connected to MobileTek until ROLO officially transitions to HERE Navigation.

Why This System Helps Drivers

Less wasted driving
Less confusion between stops
Reduced backtracking
Better on-time performance
Faster route completion
Cleaner route organization
Better customer experience

Do These Steps

Open your Scheduled Orders inside MobileTek.
Open the route map.
Review the stop order before driving.
Select the next stop in sequence.
Use the navigation button connected to the stop.
Follow the stops in the order shown.
Complete the current stop before moving to the next stop.
Review upcoming stops throughout the route.

Watch This Example: Using the Route Map & Navigation

Watch this walkthrough showing how drivers use the MobileTek route map, review stop order, launch navigation, and follow stops in the correct sequence throughout the route.

Pay Attention To:

How stops are sequenced inside MobileTek
How to review upcoming stops
How to launch navigation
How to follow the route in order
How MobileTek guides drivers throughout the route

Watch This Example: Android Navigation Setup

Watch this walkthrough showing how to set your default navigation app on Android.

Watch This Example: iPhone Navigation Setup

Watch this walkthrough showing how to set your default navigation app on iPhone.

Do It Now:

Open your Scheduled Orders
Open the route map
Review your next 2 stops
Launch navigation from MobileTek
Verify your navigation app opens correctly
Follow the stop sequence shown in MobileTek

Common Mistakes

Skipping ahead to different stops
Changing the route order without approval
Ignoring the MobileTek stop sequence
Using personal routing instead of the planned route
Driving before reviewing the next stop
Not checking navigation before leaving the stop
Starting navigation from outside the assigned stop workflow

What Happens If You Don’t:
Changing the planned route can create delays, missed deliveries, extra driving, route confusion, customer complaints, and wasted fuel.

Success Check

You should now:

Know how to open the route map
Understand how to follow stops in order
Know how to launch navigation from MobileTek
Understand ROLO’s current navigation workflow
Understand the future HERE Navigation upgrade
Be ready to navigate routes efficiently

Need Help?
If the route looks incorrect, stops appear out of order, or navigation is not working correctly, contact dispatch before changing the route yourself.

Follow the MobileTek route order and use navigation correctly to stay organized, efficient, and on time.

Continue to Lesson 5 →