Administrative Medical Assistant Program– | Certification Track
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Administrative Medical Assistant Program– | Certification Track
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Intro to Allied Healthcare
This course familiarizes students with the administrative scope of medical assistants and administrative skills used in medical facilities. Topics such as inventory control, equipment maintenance, personnel interactions, and general office procedures are discussed. Supervisory and Office management skill sets will be the focus for this course of study including interviewing skills, and staff management. An overview of medical law and ethics will be provided including an introduction to basic HIPAA guidelines, ethics in the workplace, and the importance of proper and legal documentation inpatient charts. Interpersonal communications skills and proper workplace relationships with patients and fellow employees are covered. Front office skills including reception, appointment scheduling, collection of payments, office accounting, various health insurance plans, and telephone etiquette, mail processing, and correspondence are discussed. An introduction to medical terminology as the language of the field of medicine and as it relates to conditions, illness, health, pharmacology and specialties of medicine.
Define and spell the terms for this chapter.
List contributions to medicine by ancient civilizations that are still used today.
Explain the impact Hippocrates had on health care and medicine.
Identify advances made in health care before the eighteenth century.
Identify the important roles women had in the history of medicine.
List recent advancements in modern medicine.
Explain what the title “doctor” means in various circumstances.
Identify how medical practice acts impact a physician’s license. Differentiate between the various types of medical practice settings.
Describe a variety of medical and surgical specialties.
Identify the roles of various types of health care facilities.
Compare the duties and licensure requirements health providers.
Explain medical assistant scope of duties in various settings.
Explain differences between criminal and civil law specifically as they pertain to the medical assistant.
Describe the four parts of a legal contract.
Identify the four Ds of negligence.
Describe the differences between the standards of care for a provider and a medical assistant.
Explain the difference between the medical assistant’s scope of practice and standard of care.
Describe the three classifications for malpractice claims.
Explain the importance of insurance coverage for health care professionals.
Identify the rights of both the physician and the patient in the physician–patient relationship.
Summarize the Patient Care Partnership.
List the components of the Doctrine of Informed Consent.
Explain how a medical assistant may participate in litigation surrounding a medical malpractice case.
Identify steps to compliance reporting regarding public health statutes.
List areas that pertain to risk management in the medical office.
Describe how an individual’s personal morals may affect professional performance.
Describe components of the Health Insurance Portability and Accountability Act (HIPAA).
Soft skills, or people skills, combined with cognitive and psychomotor skills, are vitally important in the medical office. The medical assistant functions within a system, an organized hierarchy of professionals with established policies and procedures. It is important for the medical assistant to communicate well with the patients, physicians, and coworkers. Good communication involves active listening, seeking first to understand then speaking to be understood, and effective writing. Critical thinking, another key professional skill, involves distinguishing fact from opinion and making good value judgments. Teamwork is essential in the medical office where a diversity of clients, coworkers, and needs may create conflicts. Medical assistants must prioritize tasks and manage time well. Stress management for patients and medical office employees is also important. Medical careers can create stress for health care workers, so it is important to know how to reduce stress. Time management is critical for the office to operate well. Urgent tasks are not necessarily important tasks. A to-do list can help you prioritize tasks. Persistence is also important in the medical office. The medical assistant may need to focus on a task several times to be thorough and see it through to completion. Lifelong learning is the responsibility of the medical assistant, because new breakthroughs and treatments are perpetually being developed in medicine.
Course Overview:
Welcome to the Medical Terminology Course. This course will guide you through understanding the structure of medical terms, abbreviations, anatomy, and communication skills essential for success in a medical office setting.
Course Duration: 3 Weeks (4 days/week, 10-12 hours per week)
Total Topic Hours: 30 hours
