Feel confident about your next step
We want you to have clear answers before you purchase. Please review your access period, included support and refund options, and contact us whenever you need help.
Refund requests
You may request a full refund within 14 calendar days after each purchase. Every purchase has its own refund window. A later purchase does not restart the window for an earlier purchase. A timely request remains timely while LC reviews it.
This standard applies to new purchases made under this policy, including full programs, individual stages or sections, certification review courses and other LC products and services. Existing customers retain the terms accepted when they purchased. Any more protective refund or cancellation rights required by applicable law continue to apply.
After 14 days
After the refund window, not starting, stopping participation, failing assessments or not completing training within the access period does not by itself qualify for a refund. For other purchases, choosing not to use the purchased product or service does not by itself qualify after the window. This does not limit any withdrawal, cancellation or prorated refund rights required by law.
Requesting a refund
Email admin@lccareercenter.com with the subject “Refund request.” Include your name, order number and the product, course or section purchased. The date LC receives your email determines whether the request falls within the 14-day window. Do not send card details.
An approved refund covers the applicable purchase, not earlier or separate purchases. Refunds return to the original payment method. Access to refunded digital training ends. Prerequisite requirements continue to apply to any remaining courses or stages.
Delivery problems and incorrect charges
Contact LC if purchased access is unavailable, LC cancels or cannot deliver a purchased product or service, or a charge is duplicate or incorrect. LC will address the issue, which may include providing the purchased access, correcting the charge or issuing a refund. These concerns are not treated as ordinary noncompletion or non-use.
Access and completion
The access period, included services and completion requirements are disclosed with each offer. A refund-request window does not extend the access period. For separately purchased Administrative Medical Assistant stages, each $199 stage includes 180 days of access beginning at purchase/enrollment. All five stages total $995. Each stage is purchased separately, with no automatic stage charges. Later stages require completion of the preceding stage; purchasing a later stage early starts its access period even while that prerequisite remains incomplete.
