Workplace Communication Basics
Course Prerequisite(s)
- Please note that this course has the following prerequisites which must be completed before it can be accessed
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Project Assessment
About Course
Workplace Communication Basics – Enhance Your Professional Skills with Confidence
Effective communication is the key to success in any workplace. Whether you’re interacting with colleagues, clients, or supervisors, strong communication skills help build trust, improve teamwork, and enhance productivity. This Workplace Communication Basics course will equip you with the essential skills to communicate clearly, confidently, and professionally in any work environment.
Why Communication Matters in the Workplace
Great employees share one common trait—strong communication skills. By developing your ability to express yourself effectively, you can:
- Build positive and productive workplace relationships.
- Avoid misunderstandings and improve collaboration.
- Present your ideas clearly and professionally.
- Enhance teamwork and problem-solving abilities.
- Boost your confidence in verbal and written communication.
What You’ll Learn:
By the end of this course, you’ll have a solid understanding of:
- Fundamentals of Effective Communication – mastering the art of clear and concise messaging.
- Active Listening Skills – improving understanding and engagement with colleagues.
- Professional Email & Written Communication – crafting clear, concise, and professional messages.
- Verbal Communication Techniques – speaking confidently and effectively in meetings and presentations.
- Non-Verbal Communication – understanding body language and tone to convey the right message.
- Handling Difficult Conversations – learning how to navigate workplace challenges with professionalism and empathy.
A Practical & Engaging Learning Experience
This course offers real-world scenarios, interactive exercises, and practical tips to help you immediately apply what you’ve learned in your workplace. You’ll gain actionable strategies to improve your communication effectiveness in any professional setting.
Who Should Take This Course?
- Employees looking to improve their workplace communication skills.
- Team leaders and managers wanting to enhance team collaboration.
- New professionals entering the workforce.
- Anyone who wants to communicate with clarity and confidence at work.
Boost Your Communication Skills Today!
Unlock your potential and take your workplace communication to the next level. Enroll now and start building the skills that will set you apart in your career.
Course Content
Why Communication Matters
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Why Communication Matters
00:42 -
How to Use Verbal, Nonverbal, and Written Communication
00:00 -
Improving Your Verbal Communication Skills
00:00 -
Starting a Conversation
00:00 -
Strategies for Effective Listening
00:00 -
Asking Closed Versus Open Questions
00:00 -
Ending a Conversation Positively
00:00 -
Improving Your Business Writing Skills
00:00 -
How to Write with Purpose
00:00 -
Choosing the Right Medium
00:00 -
Writing for Your Audience
00:00 -
How to Structure Your Writing
00:00 -
How to Improve Your Grammar, Spelling, and Punctuation
00:00 -
How to Edit and Proofread Your Work
00:00 -
Quiz
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Summary
00:00
Earn a Mastery Certificate/Become Certified!
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.
