Medical Assistant Program – Clinical Certification Prep
Course Prerequisite(s)
- Please note that this course has the following prerequisites which must be completed before it can be accessed
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Pre-Enrollment Assessment
About Course
Clinical Medical Assistant Program – Master the Essentials for a Successful Healthcare Career!
Are you ready to launch your career in the fast-growing field of healthcare? This Clinical Medical Assistant Program is designed to provide you with the skills and foundational knowledge needed to excel in both clinical and administrative roles. Whether you’re entering the workforce or preparing for national certification, this program equips you with the expertise to thrive in various healthcare settings.
Why Choose This Program?
A competent clinical medical assistant is a vital part of any healthcare team. By mastering clinical and administrative skills, you can:
- Provide high-quality care to patients through clinical expertise.
- Assist healthcare providers in diagnostic and treatment procedures.
- Manage day-to-day operations in a clinical setting effectively.
- Build a solid foundation for advanced healthcare certifications and career growth.
What You’ll Learn:
This comprehensive program combines clinical and administrative training, ensuring you are well-prepared for diverse responsibilities, including:
Clinical Skills Training:
- Phlebotomy: Master techniques for venipuncture, capillary puncture, and specimen handling.
- EKG: Learn to perform electrocardiograms, interpret basic rhythms, and troubleshoot EKG equipment.
- Vital Signs & Biometric Measurements: Accurately measure and record blood pressure, heart rate, temperature, and more.
- Pharmacology: Understand medication administration, dosage calculations, and patient education.
- Clinical Procedures: Learn wound care, basic lab testing, injections, and assisting with minor procedures.
Medical Front Office Skills:
- Scheduling and managing patient appointments.
- Insurance processing, billing, and coding essentials.
- HIPAA compliance and medical law & ethics.
- Effective communication with patients, providers, and staff.
Certification Preparation:
- Comprehensive review for national certifications such as Certified Clinical Medical Assistant (CCMA), Certified Phlebotomy Technician (CPT), and Certified EKG Technician (CET).
A Flexible & Engaging Learning Experience
Our program is designed to accommodate diverse learning needs and schedules. Choose from:
- Self-Paced Learning Modules: Study at your own pace with interactive content.
- Instructor-Led Virtual Sessions: Participate in live, engaging classes with experienced instructors.
- Hands-On Training: Gain practical experience through clinical lab simulations and real-world scenarios.
- Customizable Content: Tailored options for individual learners and healthcare organizations.
Who Should Enroll?
- Aspiring clinical medical assistants preparing for certification.
- Healthcare workers seeking to enhance their clinical and administrative skills.
- Individuals looking to start or advance their careers in the medical field.
- Employers seeking a comprehensive training solution for their staff.
Take the Next Step Toward Your Healthcare Career!
Contact Us today and speak to a career advisor who will help you gain the skills, confidence, and qualifications needed to excel in the healthcare industry. Enroll today and start your journey to becoming a highly sought-after Clinical Medical Assistant!
This program combines clinical training with essential administrative skills to ensure a well-rounded education.
What Will You Learn?
- Clinical Medical Assistant Course Description
- This comprehensive course is designed to equip students with the knowledge and practical skills required to excel as a Clinical Medical Assistant (CMA). Students will gain a deep understanding of both administrative and clinical responsibilities performed in various healthcare settings.
- Course Overview:
- Develop proficiency in administrative duties such as medical office procedures, inventory control, equipment maintenance, and personnel management.
- Learn essential front office skills, including reception, appointment scheduling, billing and coding, health insurance processing, telephone etiquette, mail handling, and office correspondence.
- Explore fundamental medical law and ethics, including an introduction to HIPAA regulations, workplace ethics, and proper documentation practices.
- Master supervisory skills, including interview techniques, staff training, and performance management.
- Enhance interpersonal communication skills to effectively engage with patients, healthcare professionals, and colleagues.
- Clinical Skills Covered:
- Patient intake procedures, including medical history documentation and vital sign measurement.
- Assisting healthcare providers with examinations and minor medical procedures.
- Understanding and applying infection control protocols and safety guidelines.
- Administering injections, performing phlebotomy, and conducting laboratory tests.
- Preparing examination rooms and maintaining medical equipment.
- Learning Experience:
- Practice new skills through interactive challenges with solutions provided.
- Organize and structure learning with module-based content.
- Engage in role-plays, case studies, and simulated practice sessions to enhance skill acquisition.
- Receive friendly and responsive support through course Q&A forums.
- Access downloadable lectures, templates, and training assets to reinforce learning.
- Upon successful completion of the course, participants will be able to:
- Apply current evidence-based practices in medical assisting roles.
- Demonstrate competence in administrative and clinical procedures with confidence.
- Exhibit critical thinking, problem-solving, and reflective practice in healthcare settings.
- Show mastery of key skills through practical assessments and evaluations.
- For more information, please visit our website: www.LCCareerCenter.com
- Why Choose Our Training?
- Trusted by industry leaders and healthcare institutions.
- Flexible and customizable training programs tailored to meet industry demands.
- Certification pathways that align with employer expectations and career growth.
- Training Solutions That Change the Way Individuals and Employers Build Career Pathways!
- Applicable to various healthcare settings and specialties.
- Provides a pathway to national certification.
- Equips learners with real-world skills to advance their careers in the healthcare industry.
Course Content
Intro to Allied Healthcare
This course familiarizes students with the administrative scope of medical assistants and administrative skills used in medical facilities. Topics such as inventory control, equipment maintenance, personnel interactions, and general office procedures are discussed. Supervisory and Office management skill sets will be the focus for this course of study including interviewing skills, and staff management. An overview of medical law and ethics will be provided including an introduction to basic HIPAA guidelines, ethics in the workplace, and the importance of proper and legal documentation inpatient charts. Interpersonal communications skills and proper workplace relationships with patients and fellow employees are covered. Front office skills including reception, appointment scheduling, collection of payments, office accounting, various health insurance plans, and telephone etiquette, mail processing, and correspondence are discussed. An introduction to medical terminology as the language of the field of medicine and as it relates to conditions, illness, health, pharmacology and specialties of medicine.
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00:00
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Class Discussion
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Terms to Learn
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Education, Regulatory Agencies and Skill Competencies
00:00 -
Professional Attributes
00:00 -
Communication
00:00 -
Internet Activity
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Certification
00:00 -
Knowledge Check
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Summary
00:00 -
Competency Review
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Chapter 1
History and Practice
Define and spell the terms for this chapter.
List contributions to medicine by ancient civilizations that are still used today.
Explain the impact Hippocrates had on health care and medicine.
Identify advances made in health care before the eighteenth century.
Identify the important roles women had in the history of medicine.
List recent advancements in modern medicine.
Explain what the title “doctor” means in various circumstances.
Identify how medical practice acts impact a physician’s license. Differentiate between the various types of medical practice settings.
Describe a variety of medical and surgical specialties.
Identify the roles of various types of health care facilities.
Compare the duties and licensure requirements health providers.
Explain medical assistant scope of duties in various settings.
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Medical Law & Ethics
Explain differences between criminal and civil law specifically as they pertain to the medical assistant.
Describe the four parts of a legal contract.
Identify the four Ds of negligence.
Describe the differences between the standards of care for a provider and a medical assistant.
Explain the difference between the medical assistant’s scope of practice and standard of care.
Describe the three classifications for malpractice claims.
Explain the importance of insurance coverage for health care professionals.
Identify the rights of both the physician and the patient in the physician–patient relationship.
Summarize the Patient Care Partnership.
List the components of the Doctrine of Informed Consent.
Explain how a medical assistant may participate in litigation surrounding a medical malpractice case.
Identify steps to compliance reporting regarding public health statutes.
List areas that pertain to risk management in the medical office.
Describe how an individual’s personal morals may affect professional performance.
Describe components of the Health Insurance Portability and Accountability Act (HIPAA).
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Case Study
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Terms to Learn
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Classification of the law
00:00 -
Contract Law
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Malpractice
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Patient / Physician Rights
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Legal Documents
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Public Duties and Reporting
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Ethics
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HIPAA and Confidentiality
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Summary
00:00 -
Competency Review
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Assignments
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CRITICAL THINKING
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On the job
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Internet Activity
Communication
Soft skills, or people skills, combined with cognitive and psychomotor skills, are vitally important in the medical office. The medical assistant functions within a system, an organized hierarchy of professionals with established policies and procedures. It is important for the medical assistant to communicate well with the patients, physicians, and coworkers. Good communication involves active listening, seeking first to understand then speaking to be understood, and effective writing. Critical thinking, another key professional skill, involves distinguishing fact from opinion and making good value judgments. Teamwork is essential in the medical office where a diversity of clients, coworkers, and needs may create conflicts. Medical assistants must prioritize tasks and manage time well. Stress management for patients and medical office employees is also important. Medical careers can create stress for health care workers, so it is important to know how to reduce stress. Time management is critical for the office to operate well. Urgent tasks are not necessarily important tasks. A to-do list can help you prioritize tasks. Persistence is also important in the medical office. The medical assistant may need to focus on a task several times to be thorough and see it through to completion. Lifelong learning is the responsibility of the medical assistant, because new breakthroughs and treatments are perpetually being developed in medicine.
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Case Study
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Terms to Learn
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Communication in the workplace
00:00 -
Interpersonal Skills
00:00 -
Learning Styles
00:00 -
The communication process
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Direct Communication Techniques
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Creating a Customer- Friendly Environment
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Emotional Intelligence
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Diversity
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Grief and Rapport
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Conflict Resolution
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Summary
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ON THE JOB
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INTERNET ACTIVITY
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Review
The Office Environment
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Case Study
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Terms to Learn
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General Safety Measures
00:00 -
Planning for Office Safety
00:00 -
Safety Hazards
00:00 -
Employee Safety
00:00 -
Waste and Material Disposal
00:00 -
Standard Precautions
00:00 -
Needlestick Injuries
00:00 -
Responding to Spills
00:00 -
Housekeeping Safety
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Office Security
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Quality Assurance
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CLIA
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The joint commission (TJC)
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Summary
Telephone Techniques
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Answering Calls
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Business Phone Systems
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Telephone Messages
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HIPAA Compliance
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Callbacks
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Documentation
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Incoming Calls / Types
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Telephone Triage
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Difficult / Challenging Calls
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Conference Calls / Specialty Calls
Patient Reception
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General Duties
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Daily Workflow
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Opening The Office
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Patient Check In
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Registration
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Established Patients
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Collecting Copayments
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Patient Demographics
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Escorting Patient to Rooms
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Patient Check Out
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Closing the Office
Appointment Scheduling
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Scheduling Methods
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Scheduling Systems
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Scheduling Process
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Determining Patient Status
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Confirming Appointment Details
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Responding to Urgent Situations
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Maintaining The Schedule
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Non Patient Scheduling
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Summary
Office Facilities, Equipment, and Supplies
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Facilities Planning
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Office Equipment
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Supplies / Inventory Management
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Ordering Systems
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Drug Samples
Written Communication
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Tone In Letter Writing
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Grammer
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Errors / Proofing
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Formatting
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Composing Business Letters
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Letter Types
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Electronic Technology
Computers in the Medical Office
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Computer Use/Types
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Hardware vs Software
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Computer System Security
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Electronic Communication
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Ownership Of the Medical Record
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Releasing Medical Records
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Privacy and Security of EHR’s
The Medical Record
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Purpose and History of Electronic Health Records
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Meaningful Use
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EHR – Practice Management Software
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Documentation Formats
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Components of the medical record
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Filing, Storage and Retention of Medical Records
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Filing Rules
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Destruction of Medical Records
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Office Flow and Medical Charting/Documentation
Medical Insurance
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Health Insurance Policies
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Policy Provisions and Terminology
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Types of Insurance Plans
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Health Insurance Payers
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Government Insurance
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Advance Beneficiary Notice
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Third Party Liability Insurance Types
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Health Insurance Claims
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CMS 1500 Claim Form
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Secondary Policies
Diagnosis Coding
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History and Compliance
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Overview of ICD 10
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How to Code Diagnoses
Procedure Coding
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History and Compliance
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Overview of CPT 4
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Coding Basics
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Coding for Services
Patient Billing and Collections
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Overview of Patient Accounting
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Computerized Billing Systems
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Collecting Insurance Payments
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Responding to Denied Claims
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Balance Billing
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Patient Statements
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Collecting balances
Banking and Practice Finances
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Financial Functions
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Deposit
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Paying Bills
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Statements
Medical Office Management
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Role of the Office Manager
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Creating a Team Atmosphere
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Hiring Effectively
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Performance Evaluations
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Policy Manuals
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Travel and speaking Engagements
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Medical Practice Marketing and Customer Service
Medical Terminology Basics
Course Overview:
Welcome to the Medical Terminology Course. This course will guide you through understanding the structure of medical terms, abbreviations, anatomy, and communication skills essential for success in a medical office setting.
Course Duration: 3 Weeks (4 days/week, 10-12 hours per week)
Total Topic Hours: 30 hours
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Intro to the Language of Medicine
00:00 -
The structure of medical Terms
00:00 -
Commonly used word parts (prefixes, suffixes, roots)
00:00 -
Prefixes
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Suffixes
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Root Words
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Body Planes and Directional Terminology
00:00 -
Medical Abbreviations
00:00 -
Medical Terms Specific to Medical Specialties and Body Systems
00:00
Certification Prep Assessment
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Certification Prep Assessment
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Clinical Medical Assisting Program Intro
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Anatomy & Physiology
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Body Structure & Function
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Integumentary System
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Musculoskeletal System
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Nervous & Special Senses
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Cardiovascular System
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Immune System
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Respiratory System
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Digestive System
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Urinary System
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Endocrine System
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Reproductive System
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Clinical Medical Assisting Infection Control
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Vital Signs
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Assisting with Physical Examinations
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Medical Specialities
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Reproductive Specialities
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Eyes, ears, Nose Throat
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Geriatrics
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Pediatrics
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Hematology
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Radiology & DIagnostic Testing
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Electrocardiography
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Medical Emergencies
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
The Clinical Laboratory
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Microbiology
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Urinalysis
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Phlebotomy
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Case Study
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Class Discussion
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Terms to Learn
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Knowledge Check
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History of Medicine
00:00 -
Summary
00:00 -
Competency Review
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Cert Prep Practice Test
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Critical Thinking
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On The Job
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Internet Activity
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Knowledge Check (copy)
Pulmonary Function
Physical Therapy & Rehabilitation
Pharmacology
Administering Medications
Patient Education
Certification Prep Test Assessment
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