Workplace Communication Basics

Course Content

Why Communication Matters
What do most great employees have in common? Stellar communication skills. In this course, you'll learn why having excellent communication skills is so important in the workplace, and how you can improve yours.

Why Communication Matters

00:42
How to Use Verbal, Nonverbal, and Written Communication

00:00
Improving Your Verbal Communication Skills

00:00
Starting a Conversation

00:00
Strategies for Effective Listening

00:00
Asking Closed Versus Open Questions

00:00
Ending a Conversation Positively

00:00
Improving Your Business Writing Skills

00:00
How to Write with Purpose

00:00
Choosing the Right Medium

00:00
Writing for Your Audience

00:00
How to Structure Your Writing

00:00
How to Improve Your Grammar, Spelling, and Punctuation

00:00
How to Edit and Proofread Your Work

00:00
Quiz
Summary

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Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.

Workplace Communication Basics

What Will You Learn?

Course Content

Why Communication Matters
What do most great employees have in common? Stellar communication skills. In this course, you'll learn why having excellent communication skills is so important in the workplace, and how you can improve yours.

Why Communication Matters

How to Use Verbal, Nonverbal, and Written Communication

Improving Your Verbal Communication Skills

Starting a Conversation

Strategies for Effective Listening

Asking Closed Versus Open Questions

Ending a Conversation Positively

Improving Your Business Writing Skills

How to Write with Purpose

Choosing the Right Medium

Writing for Your Audience

How to Structure Your Writing

How to Improve Your Grammar, Spelling, and Punctuation

How to Edit and Proofread Your Work

Quiz

Summary

Earn a Mastery Certificate/Become Certified!

Professional Services

Learning & Resources

Connect

What Will You Learn?

Course Content

Why Communication Matters What do most great employees have in common? Stellar communication skills. In this course, you'll learn why having excellent communication skills is so important in the workplace, and how you can improve yours.

Why Communication Matters

How to Use Verbal, Nonverbal, and Written Communication

Improving Your Verbal Communication Skills

Starting a Conversation

Strategies for Effective Listening

Asking Closed Versus Open Questions

Ending a Conversation Positively

Improving Your Business Writing Skills

How to Write with Purpose

Choosing the Right Medium

Writing for Your Audience

How to Structure Your Writing

How to Improve Your Grammar, Spelling, and Punctuation

How to Edit and Proofread Your Work

Quiz

Summary

Earn a Mastery Certificate/Become Certified!

Professional Services

Learning & Resources

Connect

Why Communication Matters
What do most great employees have in common? Stellar communication skills. In this course, you'll learn why having excellent communication skills is so important in the workplace, and how you can improve yours.