Frequently asked questions(FAQ)

An LMS is short for Learning Management System. It is a software that allows you to automate, manage, and capture the learning, or training, with your organization. LC Career Center participates as a consortium with other Agencies and Industry Leaders and hosts online or distance learning in a variety of disciplines. The career center is a virtual learning center. Programs are hosted on our learning management system (LMS). Courses and features include live and hybrid modern interactive e-learning capabilities in all programs. 

Learning Management System (LMS) advantages include the ability to capture compliance training, reduce the amount of time and effort to managing organizational-wide learning, reduce skills gaps with to a better way to distribute and encourage a learning culture, and increase visibility to learning effectiveness to optimize programs.

Employees often learn from each other, and a majority of learning in an organization is informal learning – or learning in the flow of work. It’s important to encourage and capture organization-wide collaboration for increased productivity, social learning, and cross-team communication. 

A modern learning software should encourage collaborative learning – the ability to follow and share colleague updates, join communities, discuss projects and learning, and share appreciation and knowledge across multiple teams. As employee expectation and required skills shift, it’s important to capture informal learning, and drive increased adoption of a common learning system with modern capabilities.

We do offer some free content. Please see our course catalogue for more details. 

All customers receive access to start-up guides, documentation, community forums, and help desk via the Career Center Support contact page. 

We offer 24/5 support primarily via forums and email, which we have found to be the most efficient means for both our customers and our support staff.

You can expect the same variety of work online as you would face-to-face. Our online courses deliver a mix of quizzes, essays, assignments and group discussions. Depending on the course, you may work together in a live on site or a live virtual environment with an Instructor and other students. You will study in groups,  participate in peer review, or debate a variety of topics on the discussion boards, in addition to your own self-study. 

 
  1. Create a schedule and manage your time wisely. Keep a semester and a weekly calendar. …
  2. Stay organized and be thorough. Have a designated study space that is free of distractions so you can focus on your work. …
  3. Remain engaged throughout the whole course. …
  4. Take care of yourself. …
  5. Know where to turn for help.
Many online courses run the same length as their on-campus counterparts. We have many different courses and programs. Courses can take anywhere from 12 – 52 weeks. Typical course study takes approximately 6-12 hours per week.

Students or Employees often learn from each other, and a majority of learning in an organization is informal learning – or learning in the flow of work. It’s important to encourage and capture organization-wide collaboration for increased productivity, social learning, and cross-team communication. 

Our modern learning technology encourages collaborative learning – the ability to follow and share updates, join communities, discuss projects and learning, and share appreciation and knowledge with others. As employee expectation and required skills shift, it’s important to take advantage of continued learning opportunities, and adapt to common learning modalities.

All learners receive access to enrolled courses, including start-up guides, libraries, documentation, community forums, and help desk via a personal dashboard page. Please see our Support Policy for additional details.

Terms and Conditions

  1.     Eligibility

You (as Registrant) must be 16 years of age or older to participate in online courses or programs. You will need sufficient fluency in the language in which the online course is presented. Under 18 years of age requires parental consent. 

  1.   Payment / Registration

The fee for the Online Course (the “Fee”) must be paid in full at the time of registration. Registration is not complete until LC Career Center  has received full payment. You are responsible for non-payment, even if the fee is being paid by a third party. After successful registration, you will receive an e-mail from the Learning Center acknowledging your enrollment.

The Fee consists of a registration fee and any applicable taxes. Courses will be billed in United States Dollars (USD). Accepted payment methods are PayPal, MasterCard, Visa, American Express, or bank transfer.

You agree to provide accurate and complete registration information.  Submission of your registration, alongside full payment of the fee constitute your acceptance of these Terms and Conditions.

  1.   Cancellations and Refunds

Cancellation by Registrant

Live Classes: 

Your right to cancel your registration for live or hybrid virtual classes up to 48 hours prior to the start date of class. 

Refunds will be granted with written request and explanation for withdrawal. 

No refunds will be given once class has started. 

Self-directed Courses:

You have the right to cancel your contract for a self-directed online course at any time within 14 days of your date of purchase.  You shall receive a full refund of any payments you have made, unless such cancellation is made after you have accessed more than 10% of the course content, in which case you will be required to pay for any part of your Online Course accessed.  Courses percentages are structured by week. 

To exercise your cancellation rights as set out above, please inform us in writing using the following email: admin@LCCareercenter.com. For all cancellations, please describe the reason for cancellation or withdrawal. 

Please include the following details in your email. 

To: Administration

Subject line:  Cancellation 

Date:

[Cancellation or Refund – Specify]

[Cancellation or Refund – Reason]

[ COURSE NAME]

Date Ordered on: 

Name of consumer(s): 

Address of consumer(s): 

Original Method of Payment 

Contact information: 

If you cancel your registration in an online course at any time after the periods described above, you will not be entitled to a refund, except in exceptional circumstances, which will be entirely at the discretion of the career center administration. If a refund is granted to you, an administration fee may be charged.

To request such cancellation, please inform us in writing, via email. Please write the name of your course in the subject-line of your email or on the envelope.

Cancellation by Career Center

The career center reserves the right to cancel the online course by giving you notice in writing (including by email) at any time before the course is due to start. A full refund would be given to the registrant, including an offer of a transfer to another course as an alternative, subject to payment or refund of any difference in purchase price.

LC Career Center liability when it cancels an online Course will be limited to a refund of the Fee or any other charges paid for the canceled online course. For partial cancellation of an Online Course, such refunds will be made on a proportionate basis. All dates are subject to change, however notice of such change will be given and refunds will not be issued for any rescheduled class.

Refunds are made to the original payment method. 

  1.   Course Content

The course description is intended to indicate only the general nature of the course and does not guarantee content. LC Career Center reserves the right to amend the course and alter details at its discretion.

LC Career Center is not responsible if you fail to meet the online course requirements. It is the responsibility of the registrant to allocate sufficient time to successfully complete course(s).  Refunds are only available as set out in above.

  1.   Student Conduct

By continuing to access or use the learning platform, student portal, or learning materials, you signify your agreement to the terms of use.  LCC reserves the right to modify these terms and conditions from time to time.

The Career Center grants registrants with a limited license to access and use the content located via the virtual classroom, learning portal, and resources offered in connection with the course you are enrolled in.  As a condition of such license, you agree that:

  • All materials – including but not limited to text, photographs, video, audio, images and any other content – appearing on the learning center platform or on the Website are protected by copyrights and/or other proprietary rights belonging to Learning Curve Career Center or other third parties working as a consortium with LCC. You agree to abide by all applicable laws regarding copyrights, trademarks, publicity rights and privacy rights in the US, UK and any other jurisdiction from which you are accessing the materials.
  • You may not copy, reproduce, duplicate, distribute, disseminate, publish, post, display, perform, modify, create derivative works from, upload to, transmit, or in any way exploit any content from the platform or website.  You may not sell or offer for sale any of the content, or allow third parties to access it, or use such content to construct any kind of database. You may use the content from the registered course and/or on the website only for personal, non-commercial use.
  • Any violation of these terms may result in your expulsion from the learning center and privileges to use online resources will be revoked, and you may be subjected to fines and penalties.

You agree to maintain the security of any username and password required for accessing the Online Course.  You will notify us promptly if you become aware of any unauthorized use of your username and/or password.

Additionally, you will be required to comply with the Terms of Use, available on our terms and conditions page. 

The company makes no claim that the online content is appropriate for any particular purpose or audience, or that it may be downloaded outside of the United States. Access to the Online Course may not be legal by certain persons or in certain countries. When accessing the Online Course and/or the Website, you are responsible for compliance with the laws of your jurisdiction.

Learning Curve Career Center reserves the right to remove registered users from the learning portal if these guidelines are not adhered to.

  1.   Data Protection

By registering with the career center and by paying the fees, you agree to allow us to collect and use your personal data. This will be done in accordance with the Data Protection Act 1998 and Learning Curve Career Center’s  Privacy Policy, available at on our privacy-policy page.

  1.   Technology Requirements

The Online Course is facilitated through an online learning management system. It is your responsibility to ensure that you have the proper hardware and software requirements, along with access to Wi-Fi, to be able to participate in the course. You will need to ensure you have the proper technology at the time of registration as will be provided with the registration details.

The career center is not be responsible for any errors or failures in relation to your ability to access the Online Course, the Website or any related materials, including where such errors or failures are caused by: (i) a loss of internet connectivity (ii) a breakdown or problems with online software and/or (iii) a breakdown or issues with a registrant’s computer or system.

  1.   Miscellaneous

Your contract with the career center and any dispute arising from it (including non-contractual disputes) shall be governed by and enforced pursuant to the laws of the State of Florida, without regard to conflicts of law of other states. The parties exclude the application of the United Nations Convention on Contracts for the International Sale of Goods.  Any dispute, controversy or claim arising out of, relating to, or in connection with these Terms and Conditions or the breach, termination, interpretation or validity thereof (the “Dispute”) shall be submitted for mediation administered in accordance with the American Arbitration Association’s International Center for Dispute Resolution or its successor (“ICDR”), in accordance with its Mediation Rules.  If the Dispute, or any portion of the Dispute, is not settled within 60 days from the date when mediation is initiated, then, except in the circumstances specified below, the Dispute shall be submitted for binding arbitration administered by ICDR in accordance with its International Arbitration Rules.  The arbitration shall be final and binding on all parties involved.  Judgment upon the award may be entered by, and enforcement of the award may be sought in any court having jurisdiction over the relevant party or its assets.  The arbitration and any proceedings conducted hereunder shall be governed by applicable Florida law, Title 9 (Arbitration) of the United States Code and by the United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards of June 10, 1958 (the “Convention”).  The place of any mediation or arbitration shall be Ft Lauderdale, FL, and the language of any mediation or arbitration shall be English.  Despite these provisions, we may bring proceedings against you in any court having jurisdiction over the matter, in the event that you fail to make payment to us in full cleared funds when due, or you or assets belonging to you are located in a jurisdiction that is not a signatory to the Convention.  If we bring court proceedings against you, the Dispute shall be resolved in such proceedings, neither of us shall have the right to arbitrate any portion of the Dispute.  WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY.

Should a situation arise that is not covered by these Terms and Conditions, LC Career Center reserves the right to take any reasonable and fair action that we think appropriate.

For additional information related to terms and conditions, please contact the Online Courses Department via email:  admin@lccareercenter.com.