Administrative Medical Assistant • Stage 5: Management, Terminology and Final Readiness

Course Prerequisite(s)

Please note that this course has the following prerequisites which must be completed before it can be accessed
Administrative Medical Assistant • Stage 4: Insurance, Coding and Finances

Your next learning step

Complete the preceding Administrative stage before purchasing or beginning this stage.

Already completed the requirement? Sign in with the account holding your completion record. If you previously completed equivalent LC training, contact LC before purchasing so your record can be reviewed. Existing Combined-program enrollment includes its Clinical component; a second purchase is not required.

Prioritize office work, clarify ownership and use evidence to support team improvement.
Build, decode and communicate medical terms accurately in context.
Apply communication, privacy, scheduling, records, insurance and billing skills to integrated cases.
Demonstrate practical decisions and clear documentation in capstone work.
Use the full-length CMAA mock exam and topic results to plan focused review.

Course Content

Medical Office Management
Prioritize work, confirm ownership, use approved policies and apply observable evidence to service and team improvement.

Role of the Office Manager

03:51
Creating a Team Atmosphere
Hiring Effectively
Performance Evaluations
Policy Manuals
Travel and speaking Engagements
Medical Practice Marketing and Customer Service
Office Management • Applied Decisions
Management Desk • Shift Recovery Brief

Medical Terminology Basics
Build the language of medicine through self-paced word-part retrieval, body-direction practice, specialty referrals and clear administrative messages. Revisit terminology throughout the program, then demonstrate understanding in the native language check and portfolio. Live attendance and peer replies are optional.

Intro to the Language of Medicine
The structure of medical Terms
Commonly used word parts (prefixes, suffixes, roots)
Prefixes
Suffixes
Root Words
Body Planes and Directional Terminology

04:15
Medical Abbreviations
Medical Terms Specific to Medical Specialties and Body Systems
Medical Terminology • Applied Language Check
Language Lab • Referral and Message Portfolio
Language Lab • Spelling and Plain-Language Portfolio
Word Workshop • Body-System Language Check

Certification Prep Test Assessment

Administrative Skills Review • Practice Assessment
Administrative Skills Capstone • Applied Practice
Readiness Route • Integrated Front-Office Evidence
Administrative Readiness • Integrated Decisions
Readiness Desk • Integrated Work Sample
Cross-Topic Transfer • Applied Coverage Check
Front-Office Transfer Lab • Evidence Check
Care, Communication and Word Accuracy • Transfer Check
Safety Sources and Network Benefits • Transfer Check
CMAA Full-Length Mock Exam • LC Form A

Document your completed LC learning. National certification is awarded separately.

Course Prerequisite(s)

Your next learning step

What Will You Learn?

Course Content

Medical Office Management Prioritize work, confirm ownership, use approved policies and apply observable evidence to service and team improvement.

Role of the Office Manager

Creating a Team Atmosphere

Hiring Effectively

Performance Evaluations

Policy Manuals

Travel and speaking Engagements

Medical Practice Marketing and Customer Service

Office Management • Applied Decisions

Management Desk • Shift Recovery Brief

Intro to the Language of Medicine

The structure of medical Terms

Commonly used word parts (prefixes, suffixes, roots)

Prefixes

Suffixes

Root Words

Body Planes and Directional Terminology

Medical Abbreviations

Medical Terms Specific to Medical Specialties and Body Systems

Medical Terminology • Applied Language Check

Language Lab • Referral and Message Portfolio

Language Lab • Spelling and Plain-Language Portfolio

Word Workshop • Body-System Language Check

Certification Prep Test Assessment

Administrative Skills Review • Practice Assessment

Administrative Skills Capstone • Applied Practice

Readiness Route • Integrated Front-Office Evidence

Administrative Readiness • Integrated Decisions

Readiness Desk • Integrated Work Sample

Cross-Topic Transfer • Applied Coverage Check

Front-Office Transfer Lab • Evidence Check

Care, Communication and Word Accuracy • Transfer Check

Safety Sources and Network Benefits • Transfer Check

CMAA Full-Length Mock Exam • LC Form A

Certificate of completion

Professional Services

Learning & Resources

Connect

Medical Office Management
Prioritize work, confirm ownership, use approved policies and apply observable evidence to service and team improvement.