Administrative Medical Assistant • Stage 3: Office Systems and Records

Course Prerequisite(s)

Please note that this course has the following prerequisites which must be completed before it can be accessed
Administrative Medical Assistant • Stage 2: Front-Office Service

Your next learning step

Complete the preceding Administrative stage before purchasing or beginning this stage.

Already completed the requirement? Sign in with the account holding your completion record. If you previously completed equivalent LC training, contact LC before purchasing so your record can be reviewed. Existing Combined-program enrollment includes its Clinical component; a second purchase is not required.

Track office supplies and equipment status accurately.
Recognize service exceptions and route them to the appropriate owner.
Prepare clear professional correspondence and verify release details.
Protect access to medical-office computer systems.
Preserve record accuracy, original information and authorized release procedures.
Demonstrate learning through quizzes and uploaded work samples.

Course Content

Office Facilities, Equipment, and Supplies
Track stock, equipment status and service exceptions with evidence, authorized release and traceable follow-up.

Facilities Planning
Office Equipment
Supplies / Inventory Management
Ordering Systems
Drug Samples
Office Operations • Applied Decisions
Operations Desk • Inventory and Exception Report

Written Communication
Create accurate professional correspondence with clear meaning, respectful tone and verified release details.

Computers in the Medical Office
Use administrative systems thoughtfully, protect access and verify information before changing or releasing records.

Computer Use/Types
Hardware vs Software
Computer System Security

00:41
Electronic Communication
Ownership Of the Medical Record
Releasing Medical Records

02:13
Privacy and Security of EHR’s
Computer Workflows • Applied Decisions
Digital Desk • Access and Exception Log

The Medical Record
Maintain record provenance, filing accuracy, authorized corrections and secure release/disposition workflows.

Purpose and History of Electronic Health Records
Meaningful Use
EHR – Practice Management Software
Documentation Formats
Components of the medical record
Filing, Storage and Retention of Medical Records
Filing Rules
Destruction of Medical Records
Office Flow and Medical Charting/Documentation
Medical Record • Applied Decisions
Record Room • Quality and Lifecycle Log

Course Prerequisite(s)

Your next learning step

What Will You Learn?

Course Content

Office Facilities, Equipment, and Supplies Track stock, equipment status and service exceptions with evidence, authorized release and traceable follow-up.

Facilities Planning

Office Equipment

Supplies / Inventory Management

Ordering Systems

Drug Samples

Office Operations • Applied Decisions

Operations Desk • Inventory and Exception Report

Written Communication Create accurate professional correspondence with clear meaning, respectful tone and verified release details.

Tone In Letter Writing

Grammar

Errors / Proofing

Formatting

Composing Business Letters

Letter Types

Electronic Technology

Written Communication • Applied Decisions

Document Studio • Revision and Pre-Send Check

Computers in the Medical Office Use administrative systems thoughtfully, protect access and verify information before changing or releasing records.

Computer Use/Types

Hardware vs Software

Computer System Security

Electronic Communication

Ownership Of the Medical Record

Releasing Medical Records

Privacy and Security of EHR’s

Computer Workflows • Applied Decisions

Digital Desk • Access and Exception Log

The Medical Record Maintain record provenance, filing accuracy, authorized corrections and secure release/disposition workflows.

Purpose and History of Electronic Health Records

Meaningful Use

EHR – Practice Management Software

Documentation Formats

Components of the medical record

Filing, Storage and Retention of Medical Records

Filing Rules

Destruction of Medical Records

Office Flow and Medical Charting/Documentation

Medical Record • Applied Decisions

Record Room • Quality and Lifecycle Log

Professional Services

Learning & Resources

Connect

Office Facilities, Equipment, and Supplies
Track stock, equipment status and service exceptions with evidence, authorized release and traceable follow-up.

Written Communication
Create accurate professional correspondence with clear meaning, respectful tone and verified release details.

Computers in the Medical Office
Use administrative systems thoughtfully, protect access and verify information before changing or releasing records.

The Medical Record
Maintain record provenance, filing accuracy, authorized corrections and secure release/disposition workflows.